Manufacturer Products
Dimplex
History of the Company
Dimplex, a subsidiary of Glen Dimplex Heating & Ventilation, has been a leader in electric heating solutions for nearly 70 years.
The company, part of the Glen Dimplex Group—the largest electrical heating business in the world—was founded in 1973.
Initially named Glen Electric, it was established in Newry, Northern Ireland by Martin Naughton and a few colleagues.
A significant move in the company’s history was the acquisition of Dimplex just four years later, despite Dimplex being eight times its size at the time.
This bold acquisition set the stage for extensive growth and innovation.
Today, Dimplex operates globally in over 20 countries and employs more than 8,000 people.
The company is renowned for its commitment to innovation, quality, and sustainability.
It offers a broad range of products and system solutions that integrate seamlessly into various environments—ranging from domestic to industrial and commercial settings.
This is underpinned by a strong emphasis on energy efficiency and meeting the growing demands for sustainable energy solutions.
The history of Dimplex is marked by continuous growth and expansion, driven by a commitment to providing high-quality, innovative, and sustainable heating solutions.
As a result, Dimplex remains a trusted name in electric heating, constantly evolving to meet the needs of its customers and embracing the challenges of a changing energy landscape.
Mission and Values
Dimplex, part of the Glen Dimplex Group, is a company with a strong commitment to leadership in sustainability and innovation in the electric heating industry.
With a mission centered on enhancing the quality of life through advanced and energy-efficient heating solutions, Dimplex places a high value on innovation, simplicity, and customer satisfaction.
Their core values emphasize the importance of customer-centricity, with a focus on understanding and meeting the needs and ambitions of customers to enhance service delivery.
The company also values its people, nurturing long-term relationships built on trust and professionalism, which reflects their commitment to community and environmental responsibility.
Dimplex aims to empower its customers with products designed for a sustainable future, helping to transition away from fossil fuels.
This commitment is encapsulated in their “Empower Now” sustainability strategy, which focuses on product innovation, resource rethinking, employee empowerment, and successful partnerships.
Through these initiatives, Dimplex strives to contribute positively to a decarbonized future, making them a leader in their industry and a company proud of its role in global environmental stewardship.
Overview of Products
Dimplex, a renowned brand under Glen Dimplex Thermal Solutions, offers a diverse range of products that cater to various industrial and consumer needs, focusing on heating, ventilation, and precision cooling technologies.
The company is known for its robust product lineup, including innovative electric fireplaces, home heating solutions, and specialized cooling systems for industrial applications.
In the industrial sector, Dimplex excels with its cooling solutions, providing highly reliable chillers and heat exchangers designed to meet specific operational requirements.
These systems are used across various industries, including pharmaceuticals, electronics, food processing, and more, emphasizing energy efficiency and precise temperature control.
Dimplex’s products are engineered to ensure high uptime and durability, which is crucial for continuous industrial processes.
For residential and commercial spaces, Dimplex offers an array of heating solutions including electric fireplaces that provide both aesthetic appeal and functional heating.
The electric fireplaces are lauded for their ease of use, safety, and innovative features that mimic real flames.
Additionally, Dimplex provides a variety of heaters and heating systems that are designed to integrate seamlessly into home and office environments, ensuring comfort and energy efficiency.
Dimplex’s commitment to sustainability is evident in their focus on developing products that contribute to energy-efficient living and working environments.
Their heating and cooling solutions are tailored to enhance the comfort of users while minimizing environmental impact, aligning with global trends towards sustainability and reduced energy consumption.
Manufacturing Process
Dimplex Thermal Solutions (DTS), a division of Glen Dimplex, specializes in designing and manufacturing innovative cooling solutions tailored for a variety of industrial and commercial applications.
These include food and beverage production, medical imaging, laser operations, and more.
DTS is known for its Koolant Koolers® chillers and services Riedel® brand chillers across North America.
A hallmark of DTS’s manufacturing process is its emphasis on reliability and efficiency.
The company offers chillers with built-in redundancies that achieve a remarkable 99.96% uptime, ensuring minimal production interruptions.
These systems are engineered to maintain precise temperature control, with some models capable of achieving temperature stability within ±1°F, which is crucial for process consistency and quality across various industries.
DTS also prioritizes energy efficiency in its designs.
Many of its systems feature recirculating water mechanisms that significantly reduce utility costs.
Additionally, DTS designs chillers to operate effectively in a wide range of ambient temperatures, from as low as -20°F, making them suitable for diverse environmental conditions.
Moreover, Dimplex Thermal Solutions stands out for its customer-centric approach, offering 24/7 technical support and a robust warranty plan that includes an 18-month parts and labor coverage. This commitment extends to providing customized solutions that meet the specific needs of their clients, whether for standard applications or specialized industrial processes.
The combination of innovative technology, reliable performance, energy efficiency, and dedicated customer service makes DTS a leader in the manufacturing process cooling industry.
Advantages of Dimplex
Dimplex, a leading name in heating and cooling solutions, offers several advantages that set it apart in the marketplace.
One of the primary benefits of Dimplex products is their energy efficiency.
Many of Dimplex’s heaters, fireplaces, and air conditioners are designed to consume minimal energy while providing maximum output, which helps users save on energy bills and reduces environmental impact.
Another significant advantage of choosing Dimplex is the innovative technology they incorporate into their products.
Dimplex is known for pioneering the Optiflame electric fireplace, providing realistic flame effects that can be used independently of the heat function, enhancing comfort and ambiance in any room.
This technology not only offers aesthetic pleasure but also ensures safety and convenience.
Dimplex also excels in product variety, offering a wide range of models to suit different needs and preferences.
Whether customers are looking for residential heating solutions or commercial air conditioning systems, Dimplex has a product to meet those needs. This variety ensures that every customer can find a solution that fits their specific requirements and budget.
Customer service is another area where Dimplex shines.
The company provides extensive support through warranties, easy access to service agents, and customer service centers that help with product selection, installation guidance, and troubleshooting.
This commitment to customer support enhances user satisfaction and loyalty.
Lastly, Dimplex products are known for their durability and reliability.
The robust construction and quality materials used in Dimplex appliances ensure long-lasting performance, making them a cost-effective choice over time.
This reliability, coupled with innovative technology and excellent customer service, makes Dimplex a trusted brand in home comfort solutions.
Considerations for Buyers
When considering a purchase from Dimplex, buyers should focus on several key aspects to ensure they select the right product for their needs.
For portable air conditioners, it’s important to match the unit’s cooling capacity to the size of the room.
Typically, 10 square meters require a 1kW unit.
Noise levels are also a consideration, as portable units house all components in one body, potentially leading to higher noise output.
Testing the unit in-store for noise can be beneficial.
For electric fireplaces, maintenance is minimal compared to traditional wood-burning options.
There’s no need for chimney cleaning since there are no byproducts like smoke or gas.
However, some models may require bulb changes if they do not use LED technology.
Features such as thermostatic controls, remote operations, timer functions, and adjustable flame settings enhance user convenience and control.
Outdoor heaters from Dimplex provide efficiency, safety, and aesthetic appeal.
They offer various heating options including infrared and propane, suitable for different outdoor settings.
Whether for a backyard or a commercial patio, these heaters are designed to offer comfort and style.
Each of these products is backed by Dimplex’s commitment to quality and innovation, offering buyers a reliable and satisfying user experience.
Frequently Asked Questions
Energy Efficiency and Operating Costs
Q: Are Dimplex Electric Fireplaces energy-efficient?
A: Yes, Dimplex Electric Fireplaces are known for their energy efficiency, converting most of the electricity they consume into heat.
Q: Are Dimplex Electric Fireplaces cost-effective to operate?
A: Yes, they are generally cost-effective to operate, especially when compared to traditional wood-burning or gas fireplaces.
Q: What should I consider when budgeting for a Dimplex Electric Fireplace?
A: Consider the model, features, installation costs, accessories, operating costs, and long-term energy savings when budgeting for your electric fireplace.
Installation and Maintenance
Q: Do Dimplex Electric Fireplaces require a chimney or venting?
A: No, electric fireplaces do not require a chimney or venting. They are ventless and can be installed almost anywhere in your home.
Q: Can I install a Dimplex Electric Fireplace myself?
A: Installation requirements may vary by model, but many can be installed by homeowners. Always follow the manufacturer’s installation instructions and safety guidelines.
Q: Do I need to hire a professional for installation?
A: Depending on your expertise and the complexity of the installation, you may consider hiring a professional electrician or contractor, especially if electrical work or modifications to your home are required.
Q: How do I clean a Dimplex Electric Fireplace?
A: Regularly dust the exterior and clean the glass with a suitable glass cleaner. Remove dust or debris from the flame effect components for a realistic appearance.
Q: Can I store my electric fireplace when not in use?
A: Yes, you can store the electric fireplace in a cool, dry place away from direct sunlight if you don’t plan to use it for an extended period.
Features and Functionality
Q: Can I use a Dimplex Electric Fireplace for heating a specific room?
A: Yes, electric fireplaces are effective for zone heating, allowing you to heat specific rooms or areas in your home as needed.
Q: Are there different flame effects and heat settings available?
A: Yes, most Dimplex Electric Fireplaces offer customizable flame effects and multiple heat settings to suit your preferences.
Q: Can I use an electric fireplace for ambiance without heating?
A: Yes, you can typically use the flame effects of an electric fireplace without activating the heating function, allowing you to enjoy ambiance year-round.
Q: Do Dimplex Electric Fireplaces come with remote controls?
A: Many Dimplex models include remote controls for convenient operation.
Safety and Environmental Considerations
Q: Are Dimplex Electric Fireplaces safe to use?
A: Yes, Dimplex Electric Fireplaces are designed with safety in mind, featuring cool-to-touch glass, automatic shut-off in case of overheating, and child-lock settings.
Q: Are electric fireplaces suitable for homes with children and pets?
A: Electric fireplaces are generally safe for homes with children and pets due to features like cool-to-touch glass and child-lock settings. However, supervision is recommended.
Q: Do electric fireplaces contribute to environmental pollution?
A: No, electric fireplaces produce no direct emissions, making them environmentally friendly and not contributing to pollution.
Q: Are there environmentally friendly options for powering electric fireplaces?
A: Yes, you can choose green or renewable energy sources to power your electric fireplace, reducing its environmental impact.
Warranty and Support
Q: Do Dimplex Electric Fireplaces come with warranties?
A: Many Dimplex models come with warranties to provide peace of mind. Warranty terms may vary by model, so review the specific warranty details for your unit.
Q: Are there financing options available for purchasing electric fireplaces?
A: Some retailers may offer financing or payment plans to help you spread the cost of an electric fireplace over time.
Q: Can electric fireplaces be used as the primary heating source for a home?
A: While electric fireplaces can provide supplemental heating, they are not typically used as the primary heating source for an entire home.
Q: Can I use an electric fireplace during power outages?
A: Electric fireplaces require a power source, so they will not operate during power outages. However, some models may have battery-powered backup features for flame effects.
Fireplace Manufacturers
NetZero Fireplaces is a company that specializes in creating environmentally friendly and energy-efficient fireplaces that don’t produce harmful emissions or waste. Their fireplaces use renewable and clean-burning fuels such as bioethanol, which produces water vapor and carbon dioxide when burned, making it a more sustainable and environmentally friendly alternative to traditional wood-burning fireplaces. NetZero Fireplaces was founded in 2012 and is a fireplace manufacturer based in Canada. The company’s mission is to provide homeowners and businesses with stylish and functional fireplaces that not only look great but also reduce their carbon footprint. Their products are designed to be easy to install, operate, and maintain, and they offer a range of options to suit different styles and preferences. NetZero Fireplaces has received several awards for their innovative and eco-friendly designs, and they have gained a reputation as a leader in the field of sustainable heating solutions. They are committed to continuing to innovate and develop new products that promote energy efficiency and environmental sustainability.
American Fyre Designs is a company that specializes in creating high-quality outdoor fire features, including fire pits, fire tables, and outdoor fireplaces. The company was founded in 2013 and is a fireplace manufacturer based in City of Industry, California. One of the unique features of American Fyre Designs’ products is their use of glass fiber reinforced concrete (GFRC), which is a lightweight and durable material that can be molded into a variety of shapes and designs. This allows for a range of customizable options to suit different outdoor living spaces. In addition to their fire features, American Fyre Designs also offers a range of other outdoor products such as grills, islands, and water features. Their products are designed to be easy to install and maintain, and they offer a range of styles and finishes to suit different tastes. American Fyre Designs has received several awards for their innovative designs, and they are known for their commitment to quality and customer service. They work closely with designers, architects, and contractors to help create unique and functional outdoor living spaces that incorporate their fire features and other products.
Valor Fireplaces is a company that specializes in creating high-quality gas fireplaces and stoves for residential and commercial applications. The fireplace manufacturing company was founded in 1890 in Birmingham, England, and has been operating in North America since 1991, with headquarters in Delta, British Columbia, Canada. Valor Fireplaces uses advanced technologies to create efficient and reliable heating products that are designed to provide warmth and comfort to homeowners and businesses. They offer a range of gas fireplace and stove products that are available in a variety of styles, sizes, and fuel types, including natural gas, propane, and electric. One of the unique features of Valor Fireplaces is their radiant heat technology, which uses a specially designed ceramic material to radiate heat into the room. This allows for more efficient and effective heating than traditional forced-air systems, which can lose heat as it circulates through ducts. Valor Fireplaces has won numerous awards for their innovative products, including recognition for their energy-efficient designs and commitment to sustainability. They are known for their high-quality products and excellent customer service, and they work closely with designers, architects, and contractors to help create custom solutions that meet their clients’ specific needs.
Davinci Fireplaces is a fireplace manufacturer that specializes in creating high-end luxury fireplaces that are both functional and stylish. The company was founded in 2001 and is based in California, USA. Davinci Fireplaces offers a range of customizable fireplace products that are designed to create a unique focal point for any indoor or outdoor living space. Their fireplaces use modern design elements, including linear burners and glass panels, to create a contemporary and minimalist look. They offer both gas and electric fireplace options, with features like customizable flame height, lighting, and heat output. One of the unique features of Davinci Fireplaces is their modular design, which allows customers to create a custom fireplace that fits their unique space and design requirements. The company also offers a range of finishing options, including custom colors, textures, and materials. Davinci Fireplaces is known for their high-quality products and attention to detail. They use only the highest quality materials and components to ensure that their fireplaces are not only beautiful but also safe and reliable. They work closely with designers and architects to help create custom fireplace solutions that meet their clients’ specific needs, and they are committed to providing excellent customer service and support.
Element 4 Fireplaces has established itself as a leading fireplace manufacturer of contemporary gas fireplaces, both in Europe and internationally. Their products are designed with modern features and elements to provide a sophisticated and sleek look, and they offer a range of sizes, styles, and finishing options to match any aesthetic. One of the unique features of Element 4 Fireplaces is their high-efficiency burners. They utilize advanced technology to produce a realistic, natural flame while consuming less energy and releasing fewer emissions compared to traditional fireplaces. In addition, their fireplaces are equipped with safety mechanisms such as flame-out protection and oxygen depletion sensors. Element 4 Fireplaces has won several international awards for their innovative designs, including the Red Dot Design Award and the iF Design Award. They have also gained a reputation for their commitment to using the highest quality materials and components, ensuring their products are both durable and reliable. The company’s customer-centric approach means that they work closely with designers, architects, and homeowners to create bespoke solutions tailored to specific project requirements. They also offer comprehensive after-sales services to ensure their products are well-maintained and performing optimally. Element 4 Fireplaces’ commitment to innovative designs, product quality, and excellent customer service has established it as a leading manufacturer in the gas fireplace industry.
FireMagic
Fire Magic is a fireplace manufacturer that specializes in manufacturing high-end outdoor grills and accessories for outdoor kitchens. The company was founded in 1937 and is based in City of Industry, California, USA. Fire Magic is known for its innovative design and high-quality construction. The company offers a wide range of gas, charcoal, and electric grills, as well as related products such as side burners, refrigerators, and storage solutions. Fire Magic grills are built to last, with features such as heavy-gauge stainless steel construction, seamless welds, and advanced heat distribution systems that ensure even cooking temperatures. The company also offers a lifetime warranty on many of its products, underscoring its commitment to quality. In addition to its grills and accessories, Fire Magic also offers design and installation services for outdoor kitchens. The company has a network of authorized dealers throughout the United States and around the world, making its products and services accessible to a wide range of customers.
Regency Fireplace Products
Regency Fireplace Products is a fireplace manufacturer that specializes in manufacturing high-quality gas, wood, and pellet fireplaces, stoves, and inserts. The company was founded in 1979 and is based in Delta, British Columbia, Canada. Regency is known for its innovative designs and commitment to quality. The company offers a wide range of products, including traditional and contemporary fireplaces, freestanding stoves, and fireplace inserts. Regency’s products are designed to be energy-efficient and environmentally friendly, with features such as advanced combustion technology, low emissions, and programmable thermostats. Regency also offers a range of customization options, allowing customers to choose from a variety of finishes, decorative options, and accessories to create a unique and personalized look for their fireplace or stove. In addition to its products, Regency also offers design and installation services for homeowners and builders. The company has a network of authorized dealers throughout North America, making its products and services accessible to a wide range of customers. Regency also offers a limited lifetime warranty on many of its products, underscoring its commitment to quality and customer satisfaction.
Monessen Fireplaces, also known as Monessen Hearth, is a fireplace manufacturer that specializes in manufacturing gas and electric fireplaces, stoves, and inserts. The company was founded in 1993 and is based in Vandergrift, Pennsylvania, USA. Monessen is known for its innovative designs and commitment to quality. The company offers a wide range of products, including traditional and contemporary fireplaces, freestanding stoves, and fireplace inserts. Monessen’s products are designed to be energy-efficient and environmentally friendly, with features such as advanced combustion technology, low emissions, and programmable thermostats. Monessen also offers a range of customization options, allowing customers to choose from a variety of finishes, decorative options, and accessories to create a unique and personalized look for their fireplace or stove. Monessen has authorized dealers located throughout the United States and Canada, providing customers with access to its products and services. The company reinforces its dedication to customer satisfaction and high-quality products by offering a limited lifetime warranty on many of its items.
Empire Comfort Systems
Empire Comfort Systems is a fireplace manufacturer that specializes in the manufacturing of heating and hearth products. The company was founded in 1932 and is headquartered in Belleville, Illinois, USA. Empire Comfort Systems offers a wide range of products, including gas fireplaces, electric fireplaces, wood-burning fireplaces, gas logs, and space heaters. The company also produces grills, smokers, and outdoor fireplaces. One of the company’s most popular products is the Empire Boulevard Linear Fireplace, which features a contemporary design and a realistic flame effect. Other notable products include the Carol Rose Coastal Collection, which is designed for outdoor use, and the Loft Series Contemporary Linear Fireplaces. Empire Comfort Systems has a reputation for producing high-quality products, and the company’s products are sold through a network of dealers throughout North America. The company is also committed to sustainability and has implemented eco-friendly practices in its manufacturing processes. Empire Comfort Systems is a well-respected company in the heating and hearth industry, known for its innovative products and commitment to quality and sustainability.
Stûv America is a subsidiary of the Belgian fireplace manufacturing company Stûv that specializes in designing and manufacturing wood and pellet stoves and fireplaces. The company was established in 2016, and it has a manufacturing plant in Quebec, Canada. Stûv America has adapted more than 35 of Stûv’s revolutionary and ecological heating units to meet the standards and requirements of the North American market, with a focus on providing high-quality, visually appealing products that prioritize both performance and aesthetics. The company places emphasis on innovations that meet the needs of its customers and the functional aspects of its products. Stûv America’s commitment to eco-friendliness is also noteworthy, as the company invests in research and development to improve the combustion principles of its appliances. Stûv America is a young and dynamic company with a team of passionate professionals, supported by its parent company’s 35 years of experience in the industry. The company appears to be committed to establishing itself as an important player in the stove and fireplace industry in North America and delivering high-quality products to its customers.
Travis Industries
Travis Industries is a well-known fireplace manufacturer of high-quality fireplaces, stoves, and inserts, headquartered in Mukilteo, Washington, USA. The company was founded in 1979 by Kurt Rumens, and since then, it has grown to become one of the largest privately-owned manufacturers of fireplaces and stoves in North America. Travis Industries offers a wide range of products under several brand names, including Lopi, Fireplace Xtrordinair, DaVinci Custom Fireplaces, and Tempest Torch. Travis Industries is known for its commitment to innovation, high-quality products, and customer service. They have won numerous awards for their innovative designs, and they are widely recognized as a leader in the industry. In addition to their commitment to producing high-quality products, Travis Industries is also dedicated to sustainable practices. They use environmentally friendly materials and manufacturing processes and have implemented several initiatives to reduce their environmental impact. Travis Industries is a reputable and respected company in the fireplace and stove industry, known for its innovative products, commitment to quality, and dedication to sustainability.
Lopi is a brand of hearth products owned by Travis Industries, which is a privately-owned fireplace manufacturing company based in Mukilteo, Washington. Travis Industries was founded in 1979 and is known for manufacturing high-quality, energy-efficient wood, gas, and pellet stoves, fireplaces, and fireplace inserts. Lopi Stoves are designed and manufactured in the United States and are known for their quality and durability. The company has a reputation for using innovative technologies in their products, such as their GreenStart Igniter, which allows wood stoves to be started with the push of a button. Lopi Stoves offer a range of products to meet a variety of heating needs, from traditional wood-burning stoves to gas fireplaces and inserts. The company is also committed to environmental sustainability and has received numerous awards and certifications for their energy-efficient products. Overall, Lopi Stoves is a reputable brand with a long history of producing high-quality, efficient, and environmentally-friendly hearth products.
Fireplace Xtrordinair, owned by Travis Industries, was established in 1985 and is headquartered in Mukilteo, Washington. Fireplace Xtrordinair is known for its high-quality gas and wood fireplaces, fireplace inserts, and stoves. The company uses advanced technology and premium materials to create efficient and innovative hearth products that offer both aesthetic appeal and functionality. One of the unique features of Fireplace Xtrordinair products is their FireBrick technology, which uses special bricks to increase the efficiency of the unit and reduce the amount of fuel needed to produce heat. Fireplace Xtrordinair also offers a range of customizable options, including different sizes, finishes, and designs, allowing customers to create a fireplace or stove that fits their unique needs and preferences. Fireplace Xtrordinair is committed to environmentally sustainable practices, and their products are designed to meet strict environmental standards. Overall, Fireplace Xtrordinair is a reputable and innovative brand that offers high-quality and efficient hearth products that are both functional and aesthetically pleasing.
