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Manufacturer Products

Regency Fireplace Products

History of the Company

Modern living room with a sleek electric fireplace and neutral-toned furniture.

Regency Fireplace Products began its journey in 1979, founded just outside of Vancouver, Canada.

The company’s inception marked the start of a significant presence in the hearth products industry.

Initially focusing on wood stoves, Regency quickly gained a reputation for quality and innovation.

The company’s growth was driven by its commitment to creating high-quality fireplace products that blend aesthetic appeal with functional warmth.

By the 1980s, Regency expanded its product line to include gas fireplaces, which further boosted its market presence.

The 240,000-square-foot manufacturing facility in Delta, British Columbia, symbolizes Regency’s dedication to quality and innovation.

This facility incorporates state-of-the-art technology and Lean Manufacturing principles, ensuring efficient production processes.

In 2016, Regency joined the NIBE Group, a global organization that enhances its capabilities and market reach.

This partnership allows Regency to leverage NIBE’s expertise in climate solutions, elements, and stoves, further solidifying its position in the industry.

Regency’s product range includes wood, gas, pellet, and electric fireplaces, all designed with a focus on innovation and efficiency.

The company’s EXCITE program (Exercising Continuous Improvement Towards Excellence) epitomizes its dedication to continuous improvement and customer satisfaction.

Today, Regency products are available through over 2,000 retailers worldwide, including North America, Europe, Japan, China, and Australia.

The company’s success is rooted in its unwavering commitment to superior service, reliability, and environmental responsibility, ensuring that each fireplace meets stringent quality and emission standards.

Mission and Values

Regency Fireplace Products aims to lead in the design, manufacturing, marketing, and sales of innovative and high-quality hearth products.

The company’s mission revolves around creating fireplaces that provide comfort, joy, and aesthetic appeal to homes worldwide.

Regency’s dedication to excellence drives its continuous improvement efforts, ensuring every product meets and exceeds customer expectations.

Regency values superior service, reliability, and innovation.

They believe in building lasting relationships with customers by delivering exceptional service and reliable products.

The company emphasizes continuous innovation, ensuring its fireplaces incorporate the latest technology and design trends.

This commitment to innovation helps Regency stay ahead in the competitive hearth products market.

Environmental responsibility is a core value at Regency.

The company designs its wood stoves and inserts to meet stringent Environmental Protection Agency (EPA) standards, minimizing emissions and promoting cleaner air.

By optimizing firebox designs for efficient airflow and complete combustion, Regency reduces ash production and environmental impact.

Regency also values quality and craftsmanship.

Their manufacturing process incorporates state-of-the-art technology and Lean Manufacturing principles, ensuring each product is meticulously crafted and inspected before shipping.

This focus on quality guarantees that every fireplace from Regency stands the test of time.

Customer satisfaction remains a top priority for Regency.

The company maintains a robust network of over 2,000 retailers worldwide, providing customers with easy access to its products.

Regency’s dedicated customer support team ensures that every customer receives the help and guidance they need, reinforcing the company’s commitment to service and satisfaction.

Through these mission-driven efforts and core values, Regency Fireplace Products continues to set the standard in the hearth industry, delivering products that enhance the beauty and comfort of homes around the globe.

Overview of Products

Regency Fireplace Products offers a diverse range of high-quality fireplaces, stoves, and inserts to enhance the warmth and ambiance of any space.

Their product lineup includes gas, wood, electric, and pellet-burning options, ensuring there is a solution for every need and preference.

Regency’s gas fireplaces are designed to combine efficiency with aesthetics.

They offer both contemporary and traditional styles, making it easy to find a model that suits any interior design.

These fireplaces provide consistent, controllable heat and can operate without electricity, ensuring warmth even during power outages.

For those who prefer the classic charm of a wood-burning fire, Regency offers a variety of wood fireplaces.

These models are crafted to maximize heat output while minimizing emissions, aligning with environmental standards.

Their advanced designs ensure that the wood burns completely, reducing ash and smoke.

Regency’s electric fireplaces offer a flexible and easy-to-install option that can be placed in virtually any room.

These units deliver realistic flame effects and can be used with or without heat, providing ambiance all year round.

They are ideal for spaces where traditional fireplaces are not feasible.

Regency’s pellet stoves and inserts offer a sustainable and efficient heating solution.

They use compressed wood or biomass pellets, which are environmentally friendly and cost-effective.

These products are designed for easy operation and maintenance, providing a convenient heating source.

Enhance your outdoor living spaces with Regency’s outdoor fireplaces and fire features.

These products are built to withstand the elements and add a stunning focal point to patios and gardens, creating a cozy atmosphere for outdoor gatherings.

Regency Fireplace Products is committed to quality, innovation, and customer satisfaction, ensuring that every fireplace they produce meets the highest standards of performance and design.

Manufacturing Process

Regency Fireplace Products employs a meticulous manufacturing process to ensure each product meets the highest standards of quality and performance.

Located just outside Vancouver, Canada, their state-of-the-art facility spans over 240,000 square feet and is continuously upgraded with the latest technologies.

The process begins with the careful selection of high-quality materials.

Regency uses only the best components to ensure durability and reliability.

The manufacturing facility employs advanced robotic technologies to streamline production and enhance precision.

This approach allows Regency to maintain consistency and efficiency throughout the manufacturing process.

Regency has implemented Lean Manufacturing principles through its EXCITE (Exercising Continuous Improvement Towards Excellence) program.

This program focuses on optimizing processes, reducing waste, and improving overall efficiency.

Every product undergoes rigorous inspection at multiple stages to ensure it meets Regency’s strict quality standards.

Before any unit is approved for shipment, it receives a final thorough inspection.

The design phase is equally crucial.

Regency’s team of over 30 designers and engineers uses cutting-edge 3D CAD technology and in-house testing laboratories to develop innovative and aesthetically pleasing fireplace solutions.

This team continuously works on research and development to keep up with market demands and regulatory changes, ensuring that Regency products remain at the forefront of the industry.

Regency’s commitment to quality is reflected in its ISO 9001:2015 certification, which underscores their dedication to producing high-quality hearth products that meet customer expectations.

This comprehensive approach to manufacturing ensures that each Regency fireplace delivers optimal performance, efficiency, and beauty, providing customers with reliable and stunning heating solutions.

Advantages of Regency Fireplace Products

Regency Fireplace Products offers several advantages that set their products apart in the market.

The company designs and manufactures fireplaces that combine efficiency, aesthetics, and durability.

Their products cater to various preferences and needs, providing a comprehensive range of gas, wood, electric, and pellet-burning fireplaces.

One of the key advantages of Regency fireplaces is their efficiency.

Regency designs their products to provide maximum heat output while minimizing fuel consumption.

This efficiency not only reduces energy costs but also contributes to environmental sustainability.

Their wood-burning fireplaces, for example, are engineered to create optimal airflow for complete combustion, resulting in less ash and lower emissions.

Regency also focuses on aesthetic appeal.

Their fireplaces come in various styles, from contemporary to traditional, ensuring that customers can find a model that complements their home décor.

The use of advanced 3D CAD technology in the design phase allows for precise and innovative designs that enhance the visual appeal of their products.

Durability is another significant advantage.

Regency uses high-quality materials and employs strict quality control measures throughout the manufacturing process.

Their commitment to quality ensures each fireplace lasts, providing reliable performance over many years.

The company’s ISO 9001:2015 certification further attests to its dedication to maintaining high standards in its products and processes.

Customer satisfaction remains at the forefront of Regency’s values.

Their extensive network of retailers and dedicated customer support ensures that buyers receive excellent service and support.

This commitment to customer care, coupled with their industry-leading lifetime warranties, provides peace of mind to customers, making Regency Fireplace Products a trusted choice for heating solutions.

Considerations for Buyers

When considering the purchase of a Regency Fireplace, buyers need to evaluate several factors to ensure they choose the best model for their needs.

The first consideration is the type of fuel.

Regency offers gas, wood, electric, and pellet fireplaces, each with its benefits.

Gas fireplaces provide convenience and easy control, wood fireplaces offer a traditional ambiance.

In addition, electric fireplaces ensure flexible installation, and pellet fireplaces deliver a sustainable heating solution.

Space and installation requirements also play a crucial role.

Regency provides a variety of sizes and styles to fit different spaces, from large living rooms to compact areas.

Consulting with a professional installer can help determine the best options for specific home layouts.

Efficiency and heat output are important factors.

Regency designs its fireplaces to maximize heat output while maintaining energy efficiency.

Understanding the heating needs of your space and choosing a model that matches these requirements will ensure optimal performance and comfort.

Aesthetics are another consideration.

Regency fireplaces come in various designs, from modern to classic.

Buyers should select a style that complements their home décor.

Customization options, such as different finishes and accessories, allow for a personalized touch.

Maintenance and ease of use are also critical.

Regency designs fireplaces for easy operation and minimal maintenance.

However, buyers should familiarize themselves with the maintenance needs of the specific model they choose to ensure long-term reliability.

Finally, budget is a key consideration.

While Regency offers high-quality products, prices vary based on the type and features of the fireplace.

Buyers should set a budget and explore different models within that range, considering the long-term value and warranties offered by Regency.

By carefully considering these factors, buyers can select a Regency Fireplace that meets their heating needs, complements their home, and fits their budget.

Frequently Asked Questions

Energy Efficiency

Q: Are Regency Fireplace Products energy-efficient?
A: Yes, Regency Fireplace Products are known for their high energy efficiency. They use advanced technology to maximize heat output while minimizing energy consumption. This makes them a popular choice for eco-conscious homeowners.

Types of Fireplaces

Q: What types of fireplaces does Regency offer?
A: Regency offers a wide variety of fireplaces, including gas, wood, and electric models. They also have fireplace inserts and stoves. Each type is designed to meet different heating needs and style preferences.

Installation and Maintenance

Q: How easy is it to install a Regency fireplace?
A: Regency fireplaces are designed for easy installation. Many models offer flexible venting options and clear installation instructions. However, it is recommended to have a professional installer to ensure safety and compliance with local codes.

Q: Do Regency fireplaces require a lot of maintenance?
A: Regency fireplaces are designed to be low-maintenance. Regular cleaning and annual inspections are usually sufficient. Wood-burning models may require more frequent cleaning of the firebox and chimney.


Q: Are Regency fireplaces safe to use?
A: Yes, Regency fireplaces are built with safety in mind. They include features like safety screens, automatic shut-off, and cool-touch glass on certain models. Always follow the manufacturer’s guidelines for safe operation.


Q: Can Regency fireplaces be customized?
A: Regency offers a range of customization options. Customers can choose different finishes, trims, and surrounds to match their home décor. Some models also offer the option to add accessories like blowers and remote controls.

Purchasing and Warranty

Q: Where can I buy Regency Fireplace Products?
A: Regency Fireplace Products are available through authorized dealers. You can find a dealer near you by visiting the Regency website and using their dealer locator tool.

Q: Does Regency offer a warranty on their products?
A: Yes, Regency provides a limited lifetime warranty on many of their fireplace products. This warranty covers parts and labor for a specified period, ensuring peace of mind for customers.


Q: How do Regency Fireplaces compare to other brands?
A: Regency fireplaces are highly regarded for their quality, efficiency, and design. They often receive positive reviews for their performance and durability. Comparing specific models can help you determine the best fit for your needs.