Phoenix TrueView Fireplace

Experience True Elegance: Phoenix TrueView Gas Fireplace by Heat & Glo

Product Description

Evoke an experience so real, friends may ask to add a log to the fire. The Phoenix TrueView indoor gas fireplace is designed to bring the warmth and ambiance of a traditional hearth into your home. With its large, glass-free view, low heat output, and innovative features, it’s more than just a fireplace; it’s an invitation to gather around the fire and create lasting memories.

Product Features

Flush Hearth: Create a classic, seamless look with a flush hearth that blends with your room’s flooring.
High Definition Logs: Enjoy incredibly realistic logs with intricate detailing and carefully chosen materials.
Mild Heat Output: Bask in the ambiance of a fire throughout the year without excessive heat.
No Glass: Experience a true fireplace with an open hearth and no glass barrier.
WhisperTone Technology: This patent-pending system ensures minimal sound during operation, allows for horizontal termination, and features an automatic damper to prevent cold air infiltration when the fireplace is off.

Product Specifications

Framing Width: 51-3/8″
Framing Depth: 28″
Framing Height: 74-5/8″
BTU/hr Input: 65,000
Viewing Area: 1,197 sq. in.

Installation Options

refer to manual

Fuel Types


Fuel Type Application


Clearances and Cavity Measurements

Refer to Manual


Limited Warranty

Product Highlights

The Phoenix TrueView Fireplace by Heat & Glo Fireplaces is a remarkable addition to any home, promising an unparalleled fireplace experience. Its standout features include a flush hearth design that seamlessly integrates with your room’s flooring, creating a classic and timeless look. The fireplace boasts high-definition logs that mimic the appearance of real wood with incredible detail and authenticity, enhancing the overall visual appeal. With a mild heat output, the Phoenix TrueView Fireplace allows you to enjoy the cozy ambiance of a fire year-round without overwhelming warmth. Notably, it offers a glass-free experience, ensuring an open hearth that truly captures the essence of a traditional fireplace. Plus, the WhisperTone Technology, a patented innovation, minimizes operational sound, offers horizontal termination flexibility, and includes an automatic damper to prevent cold air infiltration. Elevate your home’s atmosphere and create lasting memories with the Phoenix TrueView Fireplace.

Company Overview for Manufacturer

Heat & Glo is a renowned leader in the fireplace industry, known for its innovation, quality craftsmanship, and dedication to creating captivating hearth products that transform living spaces. With a rich history dating back to its founding in 1975, Heat & Glo has consistently set the standard for cutting-edge fireplace technologies and design excellence. As part of Hearth & Home Technologies, a division of HNI Corporation, Heat & Glo continues to be at the forefront of the industry, serving homeowners, builders, and architects with a diverse range of fireplace solutions.

Innovative Hearth Solutions:
Heat & Glo is synonymous with innovation. The company has a track record of introducing industry-first technologies that enhance the functionality and aesthetics of fireplaces. Notable innovations include the Direct Vent gas fireplace, the introduction of balanced flue technology, and the development of IntelliFire ignition systems. These advancements have not only improved fireplace performance but have also contributed to increased energy efficiency and environmental sustainability.

Diverse Product Portfolio:
The Heat & Glo product portfolio is a testament to their commitment to meeting the diverse needs and preferences of their customers. It encompasses a wide array of fireplace types, including gas, electric, and wood-burning fireplaces, stoves, and inserts. Whether it’s the warmth and realism of a gas fireplace, the convenience of electric models, or the timeless charm of wood-burning options, Heat & Glo offers a fireplace solution for every taste and lifestyle.

Design Excellence:
Heat & Glo Fireplaces are celebrated for their design excellence. Each product is thoughtfully crafted to blend seamlessly with various interior styles, from traditional to contemporary. The company’s emphasis on aesthetics, coupled with its dedication to technological advancement, results in fireplaces that serve as captivating focal points in any room while delivering efficient heating solutions.

Customer-Centric Approach:
At Heat & Glo, customer satisfaction is paramount. The company’s commitment to its customers extends beyond the purchase, with comprehensive customer support, warranties, and dealer networks. Customers can rely on Heat & Glo’s expertise to guide them through product selection, installation, and maintenance, ensuring a seamless and enjoyable fireplace experience.

Environmental Responsibility:
Heat & Glo is committed to environmental responsibility. The company designs products with a focus on energy efficiency and sustainability, reducing environmental impact while providing comfort and warmth to homes. This commitment aligns with their dedication to creating hearth solutions that meet not only the needs of customers but also the demands of a changing world.

In summary, Heat & Glo Fireplaces is a trailblazing company with a rich history of innovation, a diverse product portfolio, and a steadfast commitment to design excellence, customer satisfaction, and environmental responsibility. With a Heat & Glo fireplace, you’re not just adding a heating source to your home; you’re enhancing your living space with a touch of warmth, sophistication, and timeless elegance.


Q: What is the Phoenix TrueView Fireplace?
A: The Phoenix TrueView Fireplace is an indoor gas fireplace offered by Heat & Glo Fireplaces.

Q: What are the key features of the Phoenix TrueView Fireplace?
A: Key features include a flush hearth, high-definition logs, mild heat output, no glass barrier, and WhisperTone Technology.

Q: Can I customize the Phoenix TrueView Fireplace to match my décor?
A: Yes, you can customize it with decorative accessories, fronts, doors, and various finish colors.

Q: What fuel types are compatible with the Phoenix TrueView Fireplace?
A: It is compatible with both natural gas and propane.

Q: Does the Phoenix TrueView Fireplace come with a warranty?
A: Yes, it comes with a limited warranty. Specific details can be obtained from your dealer.

Q: How large is the viewing area of the Phoenix TrueView Fireplace?
A: The viewing area measures 1,197 square inches.

Q: Is the Phoenix TrueView Fireplace suitable for year-round use?
A: Yes, it has a mild heat output, making it suitable for enjoying the ambiance of a fire throughout the year.

Q: Can I control the Phoenix TrueView Fireplace remotely?
A: Yes, it offers remote control options for convenient operation.

Q: Is there an option for a Wi-Fi module for remote control?
A: Yes, there is a Wi-Fi module available for use with the IntelliFire App.

Q: What is the WhisperTone Technology in the Phoenix TrueView Fireplace?
A: WhisperTone Technology is a system that minimizes operational sound, allows for horizontal termination, and includes an automatic damper to prevent cold air infiltration.

Q: Are there specific clearance requirements for installation?
A: For precise clearance and cavity measurements, please refer to the owner’s/installation manual provided with the product.

Q: Can I see the Phoenix TrueView Fireplace in person before purchasing?
A: Yes, you can visit a local Heat & Glo dealer to see the product firsthand.

Q: Are there financing options available for the Phoenix TrueView Fireplace?
A: Financing options may be available through your local dealer. Please inquire with them for details.

Q: Can I install the Phoenix TrueView Fireplace myself?
A: It’s recommended to have a professional installation to ensure safety and proper functioning.

Q: Is the Phoenix TrueView Fireplace energy-efficient?
A: Yes, Heat & Glo designs its products with a focus on energy efficiency.

Q: What is the starting price of the Phoenix TrueView Fireplace?
A: The starting price for the Phoenix TrueView Fireplace is $5,699 (product only; pricing exclusions apply).

Q: Does Heat & Glo offer other fireplace models?
A: Yes, Heat & Glo offers a range of other fireplace models to suit various preferences and needs.

Q: Is the Phoenix TrueView Fireplace available for purchase online?
A: You can connect with a local Heat & Glo dealer to inquire about purchasing options.

Q: Does Heat & Glo provide installation services?
A: Heat & Glo dealers often offer installation services. Contact your local dealer for more information.

Q: Where can I find the owner’s/installation manual for the Phoenix TrueView Fireplace?
A: The owner’s/installation manual is typically provided with the product. If you need assistance, your dealer can also help you obtain a copy.