Manufacturer Products
HPC Fire
History of the Company
HPC Fire, originally a division of The Maddox Company, was founded by Dan Maddox and officially incorporated on December 1, 1975.
Initially focused on the heart products industry, HPC served as a manufacturer’s representative, distributor, and a manufacturing division.
In 1989, HPC became a separate entity, and in 2001, it was officially split off as its own corporation.
HPC began its journey by specializing in safety pilot valves, millivolt valves, and remote control gas fire pit kits.
Over the years, HPC expanded its product line to include a wide range of components for the hearth industry.
In 2003, the company introduced the Outdoor Fire Products line, which included fire rings, electronic ignition fire pits, push-button ignition fire pits, and various outdoor fireplace accessories.
The company’s dedication to innovation and quality has made HPC a leader in the fire feature industry.
Their products are known for their durability, safety, and advanced technology, including thermocouple-free ignition systems and home automation compatibility.
HPC’s commitment to customer service is evident in their responsive support team and educational initiatives, such as the HPC University online learning program.
HPC Fire’s strategic acquisitions, like the purchase of Galaxy Outdoor in Las Vegas, have further enhanced their capabilities, allowing them to offer some of the fastest lead times in the industry.
With distribution points in Ohio and Nevada, HPC ensures timely deliveries across the continental United States.
Today, HPC Fire Inspired continues to revolutionize outdoor living with its top-of-the-line fire features and outdoor kitchens, maintaining a steadfast commitment to quality, innovation, and customer satisfaction.
Mission and Values
At HPC Fire, our mission revolves around delivering top-tier fire features that combine safety, quality, and innovation.
We aim to enhance outdoor living spaces by providing products that are reliable, easy to use, and aesthetically pleasing.
Our goal is to create an exceptional customer experience through superior service and advanced technology.
Our values are the foundation of everything we do.
Safety is paramount; we invest thousands of hours into testing each product to ensure it meets the highest safety standards.
We believe that a safe product is the cornerstone of a trusted brand.
Our dedication to safety extends to our rigorous quality control processes and our commitment to using only the finest materials.
Innovation drives us forward.
We constantly seek new ways to improve our products and services.
Whether it’s through the latest technological advancements in electronic ignition systems or the integration of home automation features, we strive to stay at the forefront of the industry.
Our research and development team works tirelessly to bring cutting-edge solutions to our customers.
Customer service is at the heart of our operations.
We prioritize responsiveness and reliability, ensuring that our customers receive the support they need promptly.
Our team of experienced technicians and customer service representatives is always ready to assist with any questions or issues.
We believe that building a strong relationship with our customers is essential for long-term success.
In summary, HPC Fire’s mission and values are centered on providing safe, innovative, and high-quality fire features while delivering exceptional customer service.
We are committed to enhancing outdoor living experiences and exceeding customer expectations in every aspect of our business.
Overview of Products
HPC Fire offers a diverse range of high-quality products designed to enhance outdoor living spaces.
Our product lineup includes fire pits, fire features, outdoor kitchens, and accessories that blend innovation, safety, and aesthetic appeal.
Our fire pits come in various styles and functionalities.
We offer electronic ignition fire pits, push-button ignition fire pits, and portable fire pits, ensuring there is a perfect option for every outdoor setting.
Each fire pit is crafted with durable materials like stainless steel to withstand the elements and provide long-lasting enjoyment.
HPC Fire features are another highlight of our product range.
These include fire rings, TK torches, and fire and water features. Our fire rings are available in multiple designs, offering a mesmerizing flame pattern that enhances the ambiance of any outdoor space.
TK torches add a touch of elegance and warmth to outdoor settings, perfect for gatherings and events.
Our outdoor kitchen products include everything needed to create a complete and functional cooking space outside.
From built-in grills and smokers to side burners and refrigerators, HPC Fire provides high-end appliances that elevate outdoor culinary experiences.
We also offer custom-built outdoor kitchens tailored to meet specific needs and preferences.
Accessories are essential for maintaining and enhancing fire features and outdoor kitchens.
We offer a variety of accessories, including covers, grates, and ignition systems.
These accessories are designed to improve the functionality and longevity of our products, ensuring customers get the most out of their investments.
HPC Fire is committed to delivering products that are not only functional and durable but also stylish and innovative.
Our extensive range of fire pits, fire features, outdoor kitchens, and accessories caters to diverse tastes and requirements, making us a leader in the outdoor living industry.
Manufacturing Process
At HPC Fire, our manufacturing process ensures the highest standards of quality, safety, and innovation.
We start with premium raw materials, primarily high-grade stainless steel, known for its durability and resistance to the elements.
Our skilled team meticulously selects these materials to guarantee the longevity and reliability of our products.
The manufacturing journey begins with precision engineering.
Our design team uses advanced CAD software to create detailed blueprints of each product.
These designs incorporate cutting-edge technology and innovative features that set HPC Fire apart from competitors.
Once the design phase is complete, we move on to fabrication.
Our state-of-the-art fabrication facilities house the latest equipment, including CNC machines and laser cutters.
These tools enable us to achieve precise cuts and intricate shapes, ensuring each component fits perfectly.
Skilled technicians oversee the fabrication process, performing quality checks at every stage to maintain our rigorous standards.
After fabrication, we assemble the products in our dedicated assembly lines.
Here, our experienced craftsmen put together each fire pit, fire feature, and outdoor kitchen component with meticulous care.
They follow strict protocols to ensure every unit meets our exact specifications.
Next, we conduct comprehensive testing on each product.
This includes functionality tests, safety checks, and performance evaluations.
Our quality assurance team ensures that every product operates flawlessly and safely before it leaves our facility.
We test for ignition reliability, flame control, and overall durability.
Finally, we package the products securely to prevent damage during transit.
We use eco-friendly packaging materials to minimize our environmental footprint.
Our logistics team coordinates efficient shipping to ensure timely delivery to our customers.
HPC Fire’s manufacturing process reflects our commitment to quality, safety, and customer satisfaction.
Through precise engineering, advanced technology, and rigorous testing, we deliver products that enhance outdoor living experiences and stand the test of time.
Advantages of HPC Fire
HPC Fire offers several key advantages that make it a leader in the outdoor fire feature industry.
First and foremost, our commitment to safety stands out.
We invest thousands of hours into testing each product to ensure it meets the highest safety standards.
This rigorous approach ensures that our fire pits, fire features, and outdoor kitchen components are safe to use in any environment.
Innovation is another major advantage of choosing HPC Fire.
We continuously incorporate the latest technology into our products, such as advanced electronic ignition systems and home automation compatibility.
This focus on innovation ensures that our customers enjoy modern conveniences and reliable performance.
Quality is at the core of everything we do.
We use premium materials like high-grade stainless steel, which is known for its durability and resistance to the elements.
Our meticulous manufacturing process includes precision engineering, state-of-the-art fabrication, and comprehensive testing, guaranteeing that each product is built to last.
Customer service is a cornerstone of our business.
Our responsive support team and experienced technicians are always ready to assist with any questions or issues.
We believe in building strong relationships with our customers by providing prompt, reliable support and ensuring a positive experience from start to finish.
Our extensive product range is another advantage.
We offer a wide variety of fire pits, fire features, outdoor kitchens, and accessories, catering to diverse tastes and requirements.
This comprehensive selection allows customers to find the perfect solution for their outdoor living spaces.
In summary, HPC Fire provides unmatched safety, innovation, quality, customer service, and product variety, making us a top choice for enhancing outdoor living experiences.
Our dedication to excellence and customer satisfaction sets us apart in the industry.
Considerations for Buyers
When considering a purchase from HPC Fire, buyers should keep several important factors in mind to ensure they select the best products for their needs.
First, evaluate the specific requirements of your outdoor space.
Determine the size and type of fire feature or outdoor kitchen that fits your area and complements your design aesthetic.
Safety is a top priority when choosing any fire feature.
HPC Fire emphasizes rigorous testing and certification to ensure their products meet the highest safety standards.
Look for features such as electronic ignition systems and safety pilot valves, which enhance the safety and ease of use of your fire feature.
Consider the materials used in the products.
HPC Fire uses high-grade stainless steel and other durable materials designed to withstand outdoor conditions.
This ensures longevity and reliability, providing peace of mind that your investment will stand the test of time.
Innovation and technology integration are key benefits of HPC Fire products.
Evaluate the advanced features available, such as home automation compatibility and modern ignition systems, to enhance your user experience.
These innovations make operation simple and add convenience to your outdoor living space.
Customer service and support are crucial when making a significant purchase.
HPC Fire is known for its exceptional customer service, offering responsive support and a team of experienced technicians to assist with any issues or questions.
This level of service ensures a smooth and satisfying purchasing experience.
Finally, consider your budget and the value offered by HPC Fire products.
While HPC Fire provides high-end, durable, and innovative solutions, they also offer products at various price points to accommodate different budgets.
Assess the long-term benefits and overall value to make an informed decision that meets your needs and expectations.
Frequently Asked Questions
About HPC Fire
Q: What is HPC Fire known for?
A: HPC Fire is known for its high-quality fire pits, outdoor fireplaces, and fire features. They offer innovative products that enhance outdoor living spaces.
Q: Where is HPC Fire located?
A: HPC Fire is headquartered in Dayton, Ohio. They design and manufacture their products in the USA, ensuring top-notch quality and durability.
Products
Q: What products does HPC Fire offer?
A: HPC Fire offers a wide range of fire features including gas fire pits, fire pit inserts, outdoor fireplaces, and fire and water features. They also provide electronic ignition systems and accessories.
Q: Are HPC Fire products safe?
A: Yes, HPC Fire products are designed with safety in mind. They incorporate advanced safety features such as flame sensors and automatic shut-off systems.
Q: Can HPC Fire products be customized?
A: Yes, HPC Fire offers customization options for many of their products. Customers can choose different finishes, sizes, and styles to match their outdoor spaces.
Warranty and Maintenance
Q: What type of warranty does HPC Fire provide?
A: HPC Fire provides a warranty on their products, which varies depending on the item. Typically, their fire pit inserts and electronic ignition systems come with a warranty to ensure customer satisfaction.
Q: How do you maintain HPC Fire products?
A: Maintaining HPC Fire products is straightforward. Regular cleaning, checking connections, and following the manufacturer’s guidelines will keep the fire features in good working condition.
Purchasing and Installation
Q: Where can I buy HPC Fire products?
A: HPC Fire products are available through a network of authorized dealers and distributors. They can also be purchased online from various retailers.
Q: Do HPC Fire products require professional installation?
A: Some HPC Fire products, especially those with electronic ignition systems, may require professional installation. It’s recommended to follow the manufacturer’s instructions for safe and proper installation.
