ALTITUDE™ X 36

Fuel Type Application

Gas

Clearances and Cavity Measurements

Refer to the installation manual for specific framing dimensions and clearance requirements.

Warranty

President’s Limited Lifetime Warranty*

Product Highlights

The Altitude™ X 36 by Napoleon Fireplaces is a true masterpiece in the world of gas fireplaces, offering a blend of modern innovation and timeless elegance. With an impressive heat output of up to 36,500 BTU’s, it delivers not only warmth but also a captivating ambiance to your living space. The exclusive NIGHT LIGHT™ feature adds a touch of coziness, while the clean face design and full firebox flame create a sleek and contemporary look. One of its standout features is the range of Ultra HD Premium log set options, including Driftwood, Oak, and Birch, which provide a remarkably realistic flame appearance.

Customization is at the heart of the Altitude™ X 36, as it offers a variety of front styles, decorative brick panels, and log set styles, allowing you to personalize it to match your home’s aesthetic perfectly. Control is at your fingertips with the eFIRE Remote App, enabling you to adjust settings from the comfort of your favorite spot. The included heat circulating blower with variable speed and thermostatic control ensures efficient heating performance. Additionally, for added flexibility, the optional Heat Management feature reduces clearances to combustibles and mantles, making it adaptable to various installation scenarios. With its President’s Limited Lifetime Warranty*, the Altitude™ X 36 stands as a testament to Napoleon’s commitment to quality and craftsmanship, making it an excellent choice for those seeking both style and substance in a gas fireplace.

Company Overview for Manufacturer

Napoleon Fireplaces is a renowned and leading manufacturer in the fireplace and heating industry, dedicated to providing innovative, high-quality, and stylish heating solutions for homes across North America and beyond. With a history dating back over four decades, Napoleon has established itself as a trusted name in the field, synonymous with excellence in craftsmanship and cutting-edge technology.

Key Highlights:

Product Excellence: Napoleon takes pride in its diverse portfolio of heating products, including gas fireplaces, electric fireplaces, wood stoves, and outdoor fireplaces. Their commitment to quality is evident in the precision engineering and meticulous design of each product.

Innovation: The company consistently pushes the boundaries of innovation, incorporating advanced features like Bluetooth-controlled fireplaces, high-definition log sets, and heat management systems to enhance user experience and energy efficiency.

Customization: Napoleon understands that every home is unique. Therefore, they offer a wide range of customization options, allowing customers to tailor their heating solutions to match their decor and heating needs.

Environmental Responsibility: As a responsible company, Napoleon prioritizes sustainability. They offer eco-friendly options, such as clean-burning stoves and energy-efficient fireplaces, to minimize the environmental impact of their products.

Customer Support: Napoleon’s dedication to customer satisfaction extends beyond product excellence. They provide comprehensive support, including installation guidance, maintenance tips, and responsive customer service to ensure a seamless experience for homeowners and professionals.

Warranty Assurance: Napoleon stands behind the durability and reliability of its products with generous warranties, reinforcing their commitment to producing long-lasting and dependable heating solutions.

Global Reach: While rooted in North America, Napoleon Fireplaces has a global presence, with a network of authorized dealers and distributors around the world, ensuring that customers worldwide can enjoy their innovative heating solutions.

FAQs

Q: Can I convert the Altitude™ X 36 to use propane instead of natural gas?
A: Yes, a conversion kit is available to convert the fireplace to propane.

Q: Does the Altitude™ X 36 come with a remote control?
A: Yes, the Altitude™ X 36 includes a remote control for convenient operation.

Q: What is the NIGHT LIGHT™ feature, and how does it work?
A: The NIGHT LIGHT™ feature is an included accent light that adds ambiance to your fireplace. It’s controlled via the remote and can be adjusted to your preferred brightness.

Q: Can I install the Altitude™ X 36 myself, or do I need professional installation?
A: We recommend professional installation by a certified technician to ensure safety and proper operation.

Q: Does the Altitude™ X 36 require a chimney?
A: No, it is a direct vent fireplace, so it vents directly to the outside through a wall or roof, eliminating the need for a traditional chimney.

Q: Is the Altitude™ X 36 energy-efficient?
A: Yes, it is designed with energy efficiency in mind, and its variable speed blower helps distribute heat effectively.

Q: Can I use the Altitude™ X 36 as the primary heating source for my home?
A: It can provide supplemental heat to your space, but it’s not intended to be the primary heating source for an entire home.

Q: What log set options are available for the Altitude™ X 36?
A: You can choose from log sets like Driftwood, Oak, and Birch, each offering a unique and realistic appearance.

Q: Can I control the Altitude™ X 36 remotely using a mobile app?
A: Yes, you can control the fireplace using the eFIRE Remote App on your mobile device for added convenience.

Q: Are there different front styles available for the Altitude™ X 36?
A: Yes, you can select from various front styles to match your home decor.

Q: What are the clearance requirements for installing the Altitude™ X 36 near combustible materials?
A: Clearance requirements are specified in the installation manual. Consult with your authorized dealer for proper installation.

Q: Does the Altitude™ X 36 come with a warranty?
A: Yes, it is covered by Napoleon’s President’s Limited Lifetime Warranty. Please refer to the warranty page for full details.

Q: Can I use the Altitude™ X 36 in an outdoor installation?
A: No, it is designed for indoor use only.

Q: What type of maintenance is required for the Altitude™ X 36?
A: Regular maintenance includes cleaning the glass and checking for any debris in the burner area. Refer to the manual for detailed maintenance instructions.

Q: Is the Altitude™ X 36 available in different sizes?
A: Yes, there are different sizes available, including the Altitude™ X 42. Please consult with your dealer for size options.

Q: Can I use the Altitude™ X 36 during a power outage?
A: The Altitude™ X 36 requires electricity to operate, so it may not function during a power outage unless you have a backup power source.

Q: Is the Altitude™ X 36 compatible with a home automation system?
A: It can be integrated into some home automation systems. Consult with your dealer for compatibility options.

Q: Are there financing options available for purchasing the Altitude™ X 36?
A: Financing options may vary by dealer.

Q: Can I order replacement parts for the Altitude™ X 36 through the Napoleon website?
A: Yes, you can order replacement parts through our authorized dealers or by contacting our customer support team.