The Waterplace Platinum NZWP20B

Experience Elegance and Efficiency with the NetZero Waterplace Platinum NZWP20B Electric Fireplace

Product Description

Elevate Your Space with Innovative Elegance – The NetZero Waterplace Platinum NZWP20B brings a new level of sophistication to electric fireplaces. Fueled by water vapor, this fireplace offers mesmerizing flames, customizable colors, and smart controls for a truly immersive experience. Say goodbye to traditional limitations and embrace the future of home heating and ambiance

Product Features

Realistic Water Vapor Flames: Experience the beauty of natural, water-fueled flames that mimic the real thing.
30+ Flame Colors: Customize your atmosphere with a spectrum of adjustable flame colors to suit any mood or occasion.
Smart Control: Manage settings effortlessly with integrated buttons, included remote control, or through the smartphone app.
UV-C Sanitizing Lights: Enjoy a clean and safe environment as built-in UV-C lights sanitize air, water, and vapor.

The Waterplace Platinum NZWP20B

Fuel Type Application

Water vapor for an eco-friendly and energy-efficient solution.


Limited warranty

Product Highlights

Immerse your space in the luxurious ambiance of the NetZero Waterplace Platinum NZWP20B. With its innovative water-fueled flames, this electric fireplace offers over 30 adjustable colors, allowing you to tailor your surroundings to perfection. The smart control system, UV-C sanitizing lights, and vent-free installation make it a modern and environmentally conscious choice for any home or commercial setting.

Company Overview for Manufacturer

NetZero Fireplaces is a pioneer in crafting high-quality, carbon-neutral fireplaces and fire features. Committed to minimizing environmental impact, we lead the market with innovative designs and energy-neutral technologies. Our products, exemplified by the Waterplace Platinum NZWP20B, redefine the intersection of beauty and sustainability, creating atmospheric spaces while allowing customers to manage their energy footprints responsibly.


Q: Will the NetZero Waterplace Platinum NZWP20B fit in my existing fireplace cavity?
A: The NetZero Waterplace Platinum NZWP20B is designed for easy installation and can be positioned in various settings, including existing fireplace cavities.

Q: What is the warranty for the NZWP20B?
A: There is Limited warranty, contact us for details.

Q: Can I control the flame colors with a smartphone app?
A: Yes, the NetZero Waterplace Platinum NZWP20B can be controlled via integrated buttons, remote control, and a smartphone app.

Q: Is professional installation required?
A: While professional installation is recommended for optimal performance, the NetZero Waterplace Platinum NZWP20B is designed for user-friendly installation.

Q: Can I customize the flame size and intensity?
A: Absolutely! The NetZero Waterplace Platinum NZWP20B allows you to adjust flame size, speed, and intensity to create your desired ambiance.

Q: How does the UV-C sanitizing system work?
A: The built-in UV-C sanitizing lights disinfect all air, water, and vapor flowing through the NetZero Waterplace Platinum NZWP20B, ensuring a clean and safe environment.

Q: Is the NZWP20B suitable for commercial settings?
A: Yes, the unmatched versatility of the Waterplace burners makes them suitable for both residential and commercial settings, providing a touch of elemental beauty wherever desired.

Q: Can I connect multiple units for a larger flame?
A: Yes, you can connect multiple NetZero Waterplace Platinum NZWP20B units to create up to 20 feet of continuous flame, offering flexibility in design and placement.

Q: What is the fuel source for the NZWP20B?
A: The NetZero Waterplace Platinum NZWP20B uses water vapor as its fuel source, providing an energy-efficient and eco-friendly alternative to traditional fireplaces.

Q: Are there any restrictions on where I can install the NZWP20B?
A: NetZero Waterplaces can be installed virtually anywhere with an electrical connection, offering flexibility in placement without the need for venting.

Q: How long does the internal water storage tank last?
A: The duration depends on usage. You can manually refill the water tank for hours of enjoyment or connect it directly to a water line for constant, uninterrupted use.

Q: Can I use the NZWP20B in regions with varying humidity levels?
A: Yes, the NetZero Waterplace Platinum NZWP20B is designed to function in various humidity levels without causing damage to surrounding surfaces.

Q: Are logs or media included with the NZWP20B?
A: The product listing is for the 20-inch Platinum Burner without logs or media. You can customize your Waterplace by selecting logs, media, or liners separately.

Q: Is the flame visible in daylight?
A: While the flame is more pronounced in dimmer lighting, the NetZero Waterplace Platinum NZWP20B is designed to be visible in various lighting conditions.

Q: Can I use the NZWP20B as a room divider?
A: Absolutely! The unmatched versatility of the Waterplace burners makes them perfect for wall or corner accents, or as a breathtaking room divider.

Q: Does the NZWP20B produce heat?
A: While the primary function is aesthetic, the NetZero Waterplace Platinum NZWP20B does emit a gentle and comforting warmth.

Q: How do I clean and maintain the NZWP20B?
A: Regular cleaning is simple, and the integrated UV-C sanitizing lights help maintain a clean environment. Refer to the user manual for detailed maintenance instructions.

Q: Can I use the NZWP20B with a home automation system?
A: Yes, the NetZero Waterplace Platinum NZWP20B is compatible with home automation systems, providing seamless integration into your smart home setup.

Q: Is the NZWP20B available for shipping outside of NY, NJ, and CT?
A: Currently, NetZero Waterplaces, including the NZWP20B, can only be shipped to NY, NJ, and CT.