The Waterplace Platinum NZWP20B

Experience Elegance and Efficiency with the NetZero Waterplace Platinum NZWP20B Electric Fireplace

Product Description

Elevate Your Space with Innovative Elegance – The NetZero Waterplace Platinum NZWP20B brings a new level of sophistication to electric fireplaces. Fueled by water vapor, this fireplace offers mesmerizing flames, customizable colors, and smart controls for a truly immersive experience. Say goodbye to traditional limitations and embrace the future of home heating and ambiance

Product Features

Realistic Water Vapor Flames: Experience the beauty of natural, water-fueled flames that mimic the real thing.
30+ Flame Colors: Customize your atmosphere with a spectrum of adjustable flame colors to suit any mood or occasion.
Smart Control: Manage settings effortlessly with integrated buttons, included remote control, or through the smartphone app.
UV-C Sanitizing Lights: Enjoy a clean and safe environment as built-in UV-C lights sanitize air, water, and vapor.

The Waterplace Platinum NZWP20B

Fuel Type Application

Water vapor for an eco-friendly and energy-efficient solution.


Limited warranty

Product Highlights

Immerse your space in the luxurious ambiance of the NetZero Waterplace Platinum NZWP20B. With its innovative water-fueled flames, this electric fireplace offers over 30 adjustable colors, allowing you to tailor your surroundings to perfection. The smart control system, UV-C sanitizing lights, and vent-free installation make it a modern and environmentally conscious choice for any home or commercial setting.

Company Overview for Manufacturer

At the forefront of the fireplace industry, NetZero Fireplaces stands out as a pioneering force, dedicated to revolutionizing traditional heating solutions with a focus on sustainability. As a leading innovator, the brand is committed to delivering cutting-edge, eco-friendly fireplace options. With an unwavering commitment to environmental consciousness, NetZero Fireplaces integrates advanced technologies to ensure that their products not only provide warmth and ambiance but also adhere to eco-friendly standards. By prioritizing sustainability, the brand positions itself as a forward-thinking leader in the industry, catering to consumers who seek both comfort and environmental responsibility in their home heating choices.

Safety and design take center stage in NetZero Fireplaces’ commitment to enhancing the overall fireplace experience. Beyond providing warmth, the brand places a strong emphasis on the safety of its products, ensuring that each fireplace meets the highest standards in terms of performance and security. Simultaneously, NetZero Fireplaces takes pride in redefining the aesthetics of living spaces. By combining innovative design concepts with cutting-edge technology, the brand transforms traditional fireplace experiences into visually stunning and efficient heating solutions. This dual focus on safety and design solidifies NetZero Fireplaces as a reliable and stylish choice for those seeking a contemporary and eco-conscious approach to home heating.

In the pursuit of creating a more sustainable and aesthetically pleasing living environment, NetZero Fireplaces continues to push boundaries and set new industry standards. As consumers increasingly prioritize eco-friendly options, the brand’s commitment to cutting-edge, environmentally conscious solutions ensures that NetZero Fireplaces remains at the forefront of the fireplace market, offering innovative products that redefine the way individuals experience warmth and ambiance in their homes.


Q: Will the NetZero Waterplace Platinum NZWP20B fit in my existing fireplace cavity?
A: The NetZero Waterplace Platinum NZWP20B is designed for easy installation and can be positioned in various settings, including existing fireplace cavities.

Q: What is the warranty for the NZWP20B?
A: There is Limited warranty, contact us for details.

Q: Can I control the flame colors with a smartphone app?
A: Yes, the NetZero Waterplace Platinum NZWP20B can be controlled via integrated buttons, remote control, and a smartphone app.

Q: Is professional installation required?
A: While professional installation is recommended for optimal performance, the NetZero Waterplace Platinum NZWP20B is designed for user-friendly installation.

Q: Can I customize the flame size and intensity?
A: Absolutely! The NetZero Waterplace Platinum NZWP20B allows you to adjust flame size, speed, and intensity to create your desired ambiance.

Q: How does the UV-C sanitizing system work?
A: The built-in UV-C sanitizing lights disinfect all air, water, and vapor flowing through the NetZero Waterplace Platinum NZWP20B, ensuring a clean and safe environment.

Q: Is the NZWP20B suitable for commercial settings?
A: Yes, the unmatched versatility of the Waterplace burners makes them suitable for both residential and commercial settings, providing a touch of elemental beauty wherever desired.

Q: Can I connect multiple units for a larger flame?
A: Yes, you can connect multiple NetZero Waterplace Platinum NZWP20B units to create up to 20 feet of continuous flame, offering flexibility in design and placement.

Q: What is the fuel source for the NZWP20B?
A: The NetZero Waterplace Platinum NZWP20B uses water vapor as its fuel source, providing an energy-efficient and eco-friendly alternative to traditional fireplaces.

Q: Are there any restrictions on where I can install the NZWP20B?
A: NetZero Waterplaces can be installed virtually anywhere with an electrical connection, offering flexibility in placement without the need for venting.

Q: How long does the internal water storage tank last?
A: The duration depends on usage. You can manually refill the water tank for hours of enjoyment or connect it directly to a water line for constant, uninterrupted use.

Q: Can I use the NZWP20B in regions with varying humidity levels?
A: Yes, the NetZero Waterplace Platinum NZWP20B is designed to function in various humidity levels without causing damage to surrounding surfaces.

Q: Are logs or media included with the NZWP20B?
A: The product listing is for the 20-inch Platinum Burner without logs or media. You can customize your Waterplace by selecting logs, media, or liners separately.

Q: Is the flame visible in daylight?
A: While the flame is more pronounced in dimmer lighting, the NetZero Waterplace Platinum NZWP20B is designed to be visible in various lighting conditions.

Q: Can I use the NZWP20B as a room divider?
A: Absolutely! The unmatched versatility of the Waterplace burners makes them perfect for wall or corner accents, or as a breathtaking room divider.

Q: Does the NZWP20B produce heat?
A: While the primary function is aesthetic, the NetZero Waterplace Platinum NZWP20B does emit a gentle and comforting warmth.

Q: How do I clean and maintain the NZWP20B?
A: Regular cleaning is simple, and the integrated UV-C sanitizing lights help maintain a clean environment. Refer to the user manual for detailed maintenance instructions.

Q: Can I use the NZWP20B with a home automation system?
A: Yes, the NetZero Waterplace Platinum NZWP20B is compatible with home automation systems, providing seamless integration into your smart home setup.

Q: Is the NZWP20B available for shipping outside of NY, NJ, and CT?
A: Currently, NetZero Waterplaces, including the NZWP20B, can only be shipped to NY, NJ, and CT.